Privacy Policy for SBMG Rajasthan App

Introduction

SBMG Rajasthan App ("the App") is designed to manage and monitor cleanliness activities across villages while ensuring user privacy and data security. This Privacy Policy explains how we collect, use, store, and protect your data, as well as your rights concerning the information provided to us.

1. Information We Collect

We collect the following types of data to ensure efficient functioning of the App:

2. How We Use Your Data

The data collected is used for the following purposes:

• Monitoring and managing cleanliness activities in villages
• Verifying the completion of tasks through geo-tagged images and GPS tracking
• Responding to user feedback and resolving complaints
• Generating operational and administrative reports for state, district, and block-level authorities
• Ensuring transparency and accountability in waste management processes

3. Data Sharing

We do not sell or rent your personal information to third parties. However, your data may be shared with:

• Government Bodies: To monitor and report cleanliness operations
• Service Providers: For server hosting, app analytics, or technical support (bound by confidentiality agreements)

All shared data is used solely for the purposes outlined in this policy.

4. Data Storage and Security

We take data security seriously and implement the following measures:

• Data is securely stored on protected servers with encryption protocols
• Access to data is restricted to authorized personnel only
• Regular audits and monitoring are conducted to prevent unauthorized access or breaches

Despite these measures, no system can be completely secure. Users are encouraged to report any suspected security vulnerabilities.

5. Permissions Required

The following permissions are necessary to enable the core functionalities of the App. We do not use them for any purposes beyond those explicitly stated below. Permissions are never shared or misused.

• Camera: To capture and upload geo-tagged photos of cleanliness activities and complaints
• Location Services: To verify and track worker movements during tasks
• Storage: To temporarily store images and complaint data before submission

These permissions are used strictly for the intended purposes and are never exploited.

6. User Rights

As a user of the App, you have the following rights:

• Access Your Data: View your submitted complaints, feedback, and associated records
• Update Data: Request corrections to inaccurate or incomplete personal data
• Delete Data: Request deletion of your personal data, subject to operational and legal requirements
• Withdraw Consent: Revoke previously granted permissions (this may limit app functionality)

Requests can be made by contacting us at the details provided below.

7. Third-Party Services

The App may utilize third-party services for:

• Analytics and Monitoring: To improve app performance
• Hosting and Infrastructure: For secure data storage and processing

These third-party services are governed by their own privacy policies. We recommend reviewing them for additional information.

8. Data Retention

Data will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When no longer needed, data will be securely deleted or anonymized.

9. Updates to the Privacy Policy

This Privacy Policy may be updated periodically to reflect changes in the App's features, operations, or legal obligations. Users will be notified of significant changes through in-app notifications or email.